Privacy Policy
Effective Date: September 30, 2025
Aspen Grove Hospice (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of the personal information of our patients, families, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us—whether through our website, in-person care, or other services.
1. Information We Collect
We may collect the following types of information:
Personal Information (Patients & Families):
Name, address, phone number, and email address
Date of birth and demographic details
Medical history, treatment information, and health records (protected under HIPAA)
Insurance and billing details
Website Visitors:
Contact information provided through forms (e.g., “Request a Consultation”)
Browsing data such as IP address, browser type, and pages visited (collected through cookies and analytics tools)
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide compassionate hospice care and related health services
To communicate with you regarding your care, services, or inquiries
To process billing and insurance claims
To comply with legal, regulatory, and accreditation requirements
To improve our website and services
3. Sharing of Information
We will never sell your personal information. We may share information only when necessary:
With healthcare providers involved in your care
With insurance companies for billing and coverage purposes
With government agencies as required by law (e.g., public health reporting)
With trusted vendors who help us operate our website or services, bound by confidentiality agreements
4. Your Privacy Rights
Depending on your relationship with us, you may have rights under HIPAA and other applicable laws, including:
The right to access and obtain a copy of your health records
The right to request corrections to your records
The right to request restrictions on how your information is used or shared
The right to receive a notice if your information is ever compromised
To exercise these rights, please contact us at the information below.
5. Data Security
We use administrative, technical, and physical safeguards to protect your personal and health information. While no system can be guaranteed 100% secure, we are committed to maintaining industry-standard security practices.
6. Cookies & Website Tracking
Our website may use cookies and analytics tools to improve user experience and understand how visitors interact with our site. You can choose to disable cookies in your browser settings, though some features may not function properly.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your rights, please contact us:
Aspen Grove Hospice
2821 S Parker Rd
Aurora, CO 80014
(720) 764-9404
Aspen Grove Hospice
14001 E Iliff Ave #204
Aurora, CO 80014
© 2026 Aspen Grove Hospice | All Rights Reserved