TCPA Consent & Privacy Policy
Effective Date: September 30, 2025
By providing your phone number to Aspen Grove Hospice (“we,” “our,” “us”), you consent to receive informational, service-related, and outreach communications from us, including calls and text messages, in accordance with the Telephone Consumer Protection Act (TCPA).
1. Consent to Contact
By submitting your contact information through our website forms, phone calls, or in-person communications, you:
Authorize Aspen Grove Hospice to contact you via phone call, text message (SMS/MMS), or email regarding hospice care services, appointment reminders, and resources related to our programs.
Understand that consent is not a condition of receiving care or services.
Acknowledge that message and data rates may apply depending on your mobile carrier.
2. Types of Communications
We may use the contact information you provide to send:
Care coordination updates and service information
Appointment reminders
Billing or insurance-related communications
Hospice and end-of-life care resources
Follow-up messages regarding inquiries you have made
3. Opt-Out Rights
You may revoke your consent at any time. To opt out:
Reply STOP to any text message you receive from us to stop receiving SMS/MMS communications.
Reply HELP for assistance.
Contact us directly at (720) 999-9854 or [email protected] to request removal from call or text lists.
We will honor opt-out requests promptly.
4. Data Privacy & Security
We respect your privacy. Your contact information will be used solely for the purposes described in this policy and will not be sold or shared with unauthorized third parties. All communications are handled in compliance with HIPAA and applicable privacy laws to protect your sensitive information.
5. Changes to This Policy
Aspen Grove Hospice may update this TCPA Consent & Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.
6. Contact Us
If you have questions about this TCPA Consent & Privacy Policy or wish to revoke consent, please contact us:
Aspen Grove Hospice
2821 S Parker Rd
Aurora, CO 80014
(720) 764-9404
Aspen Grove Hospice
14001 E Iliff Ave #204
Aurora, CO 80014
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